Get in Touch with Rigid Custom Works

Whether you have a question about an existing order, need fitment confirmation before purchasing, or want to discuss a custom engineering project, we're here to help. Use the form below to send us a message and we'll respond within one business day.

What We Can Help With

Our team handles all product and technical enquiries directly — there's no call centre, no automated routing. When you contact Rigid Custom Works, you're reaching the people who design, manufacture, and ship the parts.

We can assist with: fitment verification for specific vehicle variants and build dates, order status and tracking updates, warranty claims and replacement requests, custom component enquiries for discontinued parts not yet in our catalogue, bulk or trade order pricing, and technical installation guidance for any product in our range.

Response Times

We aim to respond to all enquiries within one business day. For urgent order issues, please include your order number in the subject line so we can prioritise. We operate Monday to Friday and process messages in order received.

Custom and Bespoke Projects

If you're looking for a part that doesn't appear in our current catalogue — a discontinued trim piece, a bracket for a rare variant, or a component specific to a limited-production vehicle — contact us with as much detail as possible: make, model, year, part number if known, and what the part does. We evaluate all custom requests and can often develop new components where demand exists.